Recent Posts

ProTexting Earns Instant Messaging Software Accolade from Leading B2B Review Platform


ProTexting is excited to announce that our platform has earned a prestigious industry award from a leading B2B software marketplace.

FinancesOnline, one of the most respected and reliable software review platforms today, recently presented ProTexting with a Rising Star Award. This recognition is awarded to relatively new instant messaging solutions that have become increasingly popular among many users in just a short period of time.

To determine which instant messaging software solutions are among the most loved by customers, FinancesOnline analyzed a long list of products in the said category and used a rigorous criteria to come up with their own ranking of the best platforms in the marketplace. Thanks to its reliability and usability, as proven by a huge number of authentic, detailed, and positive customer reviews in various social media platforms, ProTexting has earned a spot in FinancesOnline’s list of popular instant messaging software products

The B2B software review platform also prepared an in-depth discussion of ProTexting’s core  capabilities. FinancesOnline’s team of expert software reviewers analyzed each of the key features that ProTexting is offering its users and concluded that it has all the key qualities that users are looking for in instant messaging solutions. The review also highlighted the robust features of ProTexting, which enable businesses to launch personalized, secure, and effective mobile marketing campaigns 

Moreover, FinancesOnline’s software review of ProTexting discussed in detail how users can use the platform to smoothly and successfully build, track, and handle their mobile marketing campaigns. Aside from those, ProTexting also helps users design and deliver SMS and MMS drip campaigns. With the solution’s real-time analytics and reporting tools, marketing teams can also have access to a range of campaign and audience insights that can help them improve their marketing efforts.

Furthermore, ProTexting served as a powerful remote marketing tool for teams during the COVID-19 pandemic. According to recent marketing statistics by MarketerHire, 39% of Americans relied on their mobile phones more due to social distancing mandates. That being said, ProTexting offered businesses and marketing teams with better ways to reach out to their customers during uncertain times. As mentioned by FinancesOnline’s team of expert software evaluators, ProTexting has enabled a number of businesses and organizations to connect and engage with their customers using two-way SMS and MMS messaging.

All of these remarkable features are what enabled ProTexting to earn a spot in FinancesOnline’s list of best instant messaging platforms. As a powerful communication and marketing platform, ProTexting provides a range of tools and features that help businesses develop and manage interactive and effective mobile messaging and marketing campaigns.

With that being said, our team at ProTexting would like to take this opportunity to thank FinancesOnline for granting us the honor of receiving this prestigious award. Rest assured that this will be our inspiration to become a better provider of instant messaging solutions to businesses of all scales. 

We also want to thank our customers and users for trusting ProTexting and making us a part of their SMS marketing journey. We look forward to more years of working with you. 

Why Mobile Marketing Software Should Be Your Priority in Current Times


If there is one thing business owners should use as leverage in this digital age, it is to utilize mobile marketing. With almost every person owning a mobile phone and accessing the internet, reaching out to your audience is more attainable. 

Unlike before, doing advertisements is through paper, radio, and television which are expensive compared to less costly SMS marketing. With the help of technology, publicizing your product or services to your target market is broader and effortless through SMS, MMS sending, and social media platforms. Anything that involves the use of the mobile phone is considered mobile marketing.

One of the prominent mobile commerce is SMS marketing. Although there are other messaging apps that people use nowadays, SMS or text messaging is still widely used. You will receive a text message for just about anything, promo updates, successful registration, pin code for transactions, order confirmation, and purchase status.

So if you’re a business owner and haven’t been taking advantage of mobile marketing, you’re missing a lot. 

Read on to know why mobile marketing is essential for businesses in this modern time.

  1. Everyone is Using Mobile Phones

Advertise where the users are. Admittedly, consumers spend more time on their phones than computers. More and more people rely on their mobile phones, and one person cannot simply live conveniently without having one. In a recent study by Semrush, in 2021, there were almost 450 million wireless mobile users in the US alone. It only shows how smartphones make it to the top of the global market. 

Mobile phone owners make up a huge part of internet users, making mobile marketing one of the most plausible and valuable marketing strategies. Given that most people browse through their mobile phones for online purchases rather than on their computers, showcasing your products and service on mobile will give your business the exposure to gather more customers.

Implementing SMS to your marketing strategy with mobile users as the target market in mind enables businesses to reach more people simultaneously. Mobile phones are primarily on hand, making it easy to reach out to potential customers since they can effortlessly open the message once the notification pops up.

2. Integration of SMS to Third Party Software

The exciting part about SMS marketing is that you can integrate it with other software applications for a seamless transaction. SMS integration lets the user send text messages through the computer and not a person doing manual sending. 

Mobile marketing software automates with an SMS Application Programming Interface (API) with a business application such as CRM software. Using CRM automation software, you can send updates and upcoming promos and notifications to a specific audience from your list of subscribers. 

However, before collecting data from the users, ask for consent. It is a prompt that asks permission about cookies or a small text file containing data about your browsing history and is used to improve web browsing. You can also connect your SMS and email marketing software to complement your company’s digital marketing strategies.

3. Highly Engaging

According to statistics compiled by 99 Firms, a person opens a text message within five minutes or less the moment they receive it. And mobile phone users from the US check their phones an estimated 47 times daily. Whether they are interested or not, there’s a big chance that they will read what the text message says. And that chance could convert into a paying customer. 

It is one of the cheapest ways to market your brand, yet the ROI is exceptional. Sending regular SMS messages to your customers is a way of communicating with them. It is direct, precise, and usually uses only a few words, so the users will not get bored reading since they can comprehend the message in a single glance. 

Some brands use shortcodes or keywords to engage their users. These keywords are highly compelling so that potential customers can become familiar with them and keep them on top of mind. Embed links are also helpful in SMS marketing, wherein the user needs to click the link and will redirect to a landing page with a call to action and complete details about the products or services. 

So for business owners looking to widen their reach and increase revenue, now is the right time to optimize the use of SMS marketing. 

4. Increase Customer Engagement

Level up your customer satisfaction guarantee by integrating SMS marketing into your business software. Any industry, retail, manufacturing, service provider, education, hospitality, or even restaurants can take advantage of SMS marketing. 

Restaurant owners can track the different facets of their business by using the best restaurant management software that they can integrate into SMS marketing to receive accurate notifications. These messages will alert the restaurant owner or manager once an order comes in through their business software. It also lets them notify the customers about the status of their orders or even send a thank you message for patronizing the product or service.  

It could also be more beneficial for businesses that use mobile marketing to have an option to pay via mobile. It is the trend nowadays, plus it is more convenient, secure, and lets you transact without the need to make contact, especially in this time of the pandemic. 

Keep your customers engaged and build customer relationships by using sales-related text implying discounts, promos, and vouchers. It is a remarkable way to give back to your customers with their continuous patronage. It encourages customer loyalty and enables them to recruit more people to avail of what you offer. Never underestimate the power of words of mouth marketing. 

5. Gather Response From Customers

SMS is a quick and effective tool to track and collect customer feedback through surveys and ratings. It is a great way to enhance customer engagement by letting them share their thoughts that can improve your company’s customer service. Business owners can do different surveys, such as scoring, multiple-choice polls, or text to vote. 

It is an excellent way to conduct market research on how to improve your service to serve your customers better. It could be by creating campaigns, promos, and events based on the customers’ feedback and preference. After all, the goal of every business is to bring the best experience to their clients. 

These surveys are easy to set up and don’t need much effort, by sending text messages all at once using an SMS Marketing platform. It can reach diverse consumers from any generation since text messaging is familiar to everyone, from baby boomers to Millenials and the Gen Z population. 

Mobile Marketing in the Modern Times

There’s no denying that we are gearing to a digital world where we can do things at the tip of our fingers. Mobile marketing automation made it easier to reach prospective and existing customers. With SMS marketing, reaching out to customers is more personal and is intended for the user. And because of this, it has a bigger chance of getting remembered, which can result in taking action. It is like talking to a friend about a secret (and discount!) that you know. 

What makes mobile marketing an unrivaled strategy to make your products and services known to the public? It brings instant results. Since it is accessible, handy, and powered most of the time, the owner will immediately receive the text notifications in real-time. And with the use of technology allows us to reach out to audiences worldwide.  

7 Tips on Implementing SMS To Your Marketing Strategy


The days of single-channel advertising are long gone. Instead, marketing professionals now have access to a multitude of contact points across various platforms. Customers expect business owners to use all of them to provide the best experience possible.

SMS marketing can be a valuable supplement to social marketing because it allows you to reach potential customers—in real-time with focused and efficient messaging.

According to a survey conducted by SellCell, 46% of the 2,000 smartphone users spend 5-6 hours per day on their mobile phones in their spare time.

As a result, businesses must engage in mobile-friendly marketing. SMS messages, fortunately, make this simple because they are structured to be read on mobile screens.

7 Tips on Implementing SMS To Your Marketing Strategy

Understanding SMS marketing

Text message marketing is the continuous method of communicating business news, promotional offers, sales, or other relevant data to your customers via SMS or Short Message Service on their smartphones. It is one of the various types of SMS marketing that assists in developing brand awareness on a more personal level. Before you can start sending texts to customers, they must first opt-in.

You can send bulk messages to a set of consumers or audience segments, or you can further personalize the experience by sending personalized messages. This SMS marketing strategy allows marketing professionals to bypass other marketing noise, such as email marketing campaigns social media ads, and go straight to consumers’ phones.

Tips for Winning Marketing Strategies

Consumers are becoming more at ease interacting with businesses via mobile devices. In many instances, they anticipate contacting companies via messaging or text.

So, it’s no surprise that, even before COVID-19 upended the way businesses engaged with clients in January 2020, more than half of U.S. business owners planned to boost their digital advertising investment in SMS and messaging.

According to a survey conducted by eMarketer, that figure had risen to 56%, outpacing any other area for possible investment.

If you’re already using SMS marketing, the following are some best SMS marketing strategies to help you succeed.

  1. Rebates and sale text promotions

Who doesn’t appreciate a good deal? The most common way to integrate texts into your marketing plan is to invite site visitors to subscribe to your SMS list to be the first to know about your promotions.

Because your loyal customers are likely to want to be kept up to date, enticing them to sign up for a “first look” at your upcoming deals in exchange for their mobile number is an efficient way to gather SMS signups.

Are you holding a flash sale? Do you have a special offer on your latest collection? Send an SMS to your subscribers notifying them of the sale’s start date, the products or collections included, and the sale’s end date.

  1. Exclusive Content

A marketer’s life is extremely hectic. It’s reasonable that they might not have the time to create a unique message for each channel through which they communicate with the customers and make SMS effective at promoting action. Nevertheless, when talking about successful SMS marketing, message exclusivity is critical.

Send your subscribers exclusive offers and deals. Include text indicating that the offer you’re sending is only for VIP SMS customers. This type of communication will make them feel valued, allowing you to form a stronger bond with your audience and, as a result, reduce opt-outs while increasing conversions.

Spend some time strategizing, particularly for SMS marketing. Create sales, promotions, and deals unique to this platform and make sure users are aware of them. When you ask them to opt-in, clearly state that they will receive exceptional and one-of-a-kind benefits from using your SMS marketing channel.

  1. Event promotions subscription

Texts are an excellent way to promote in-person events such as trade shows or, more recently, virtual events such as webinars. You can seamlessly direct subscribers to signup, and you can even use SMS to remind registrants of your special events on the day of the event.

Customer segmentation is also useful for identifying those who live nearby and ensuring that only relevant information is sent to your subscribers. You can also use location-based segmentation to communicate notifications to specific customers based on the time zone of the virtual events.

  1. Image Inclusion

It is common knowledge that including visuals in your communications has a direct and significant effect on click-through rates. A study found out that messages with images had a 52 percent higher CTR than those without visuals.

People are highly visual and respond favorably to images. As a result, it’s always a good idea to include photos, as long as it’s relevant to the message and your business. If you’re in the healthcare CRM software industry, include an image of the listing the subscriber is interested in; if you own a restaurant, include photos of the dishes you serve; and if you have an e-commerce site, include images of the articles the person liked!

Keep in mind that the goal is to make the message as personalized as possible. Including a visual will make the communication more relatable because the first thing users will see when they open it will be something they like.

  1. Integrate SMS with Other Forms of Advertising

One of the best SMS marketing campaigns is combining multiple types and forms of media. Including content about opting into SMS in your paper and electronic advertisements and on social networking sites can help you expand your viewers with whom you can interact via text. On the other hand, you can include links in your SMS that direct your audience to the latest videos, articles, or other content you’ve published. This can aid in the development of your credibility and brand loyalty.

  1. Follow Up eCommerce Sales with SMS

Building relationships with customers is more than just what happens before the sale. More of it must occur after the purchase to develop loyal customers, generate repeat sales, and generate new revenue from referrals. Companies that follow clients after the sale are few and far between. SMS is an excellent medium for communicating your post-sale message.

SMS can be used in a variety of ways for sales follow-up. One of the SMS marketing ideas is to notify them when their order will be shipped and provide the shipper’s tracking number.

  1. Use QR codes

QR codes are another great way to use SMS marketing because they allow others to share your information on social media or their webpage. For example, if your company provides a wide array of goods and services, it may be difficult for customers to locate you; that’s why QR codes are beneficial. This is because you will be able to instantly share all of your promotional content via social networking sites or other websites that also use QR codes. 

The likelihood of anyone sharing your SMS on their social networking sites without buying anything from you is relatively low. This strategy will promote better ROI and overall revenue figures in the future by giving customers access to relevant data that they are interested in.

Choose the best SMS strategy for you

When launching SMS, you have the option of choosing from several strategies. Consider the various aspects of your business, such as your event schedule, promotional deals and offers, and upcoming product launches, to determine the best place to start.

Whatever strategy you employ, the essential to a winning SMS marketing campaign is to keep your communication personalized and valuable to your audience—and their particular interests. You will build a beneficial and long-lasting relationship with customers as a result.

How Startups Should Implement Data-Driven SMS Marketing To Improve Conversion


In a competitive world where digital marketers try and break barriers in order to try and make their company the top-of-mind brand, there is always room for innovative marketing. Startups, for one, can benefit greatly from SMS marketing especially since this can help gather data. In fact, the way startups use their data allows for better understanding of consumer insights and therefore helps the firm come up with more effective and personalized marketing techniques that will convert potential customers to become loyal clients. The novelty of a startup in the industry means that understanding the landscape is vital to any decisions when it comes to marketing strategies, or even in creating products, for that matter.

 

How Startups Should Implement Data-Driven SMS Marketing To Improve Conversion

What exactly is SMS marketing?

SMS marketing is simply another way to reach customers. You might be familiar with those regular messages that you get notified about—the ones about discounts or new store locations. To put it simply,, SMS marketing makes use of SMS or text messaging to let receivers know if there are any promotions or updates that could maybe encourage them to make a purchase from the company. It’s quite a personal way to reach potential customers, and a handy one at that, too. Most people are on their phones anyway and so they are bound to check the messages at one point or another. It can be incredibly effective when used properly, especially when it’s data driven. So how exactly can startups make use of this?

  1. Know when to use SMS marketing.

How can you tell when to use SMS Marketing? One word: research. It’s shouldn’t be a surprise that research can help your SMS marketing to be more effective. Through research, you can get a better picture as to who your customers really are, and what exactly are the best ways to reach them. After all, while some parts of owning a business requires intuition, having enough information is vital when it comes to making informed decisions that would prevent losses. Research would also let you know how regularly you should be sending the text messages. Sending them too often can backfire and become regarded as spam texts, which would then defeat the its entire purpose.

  1. Use the correct keywords.

Gathering sufficient and accurate data would also enable companies to check SMS keywords that they can use in order to further enhance the messaging ads. There are plenty to choose from, although it goes without saying that you need to fit them to your product. Using the right keywords would help make the content a lot more precise and tailored to the products or services that your startup is offering. Moreover, it would also make sure that the words you’re using in the message are actually relevant and related to what you’re selling, which would lessen the likelihood of the text being read as a nuisance. And of course, if you consistently use popular and accurate keywords, you would be more likely to actually receive good results—which, in this case, would be the conversion of customers. 

  1. Brevity is king. 

Even if many are likely to be on their phones by the time you send them a message, who can be sure that they’ll actually read the entire spiel? After all, there are so many other things people could be doing on their phones—from watching videos and answering emails to playing games and shopping. This is why it’s so important to grab their attention from the get-go and keep it. Customers may decide not to bother reading a particular text once they see the length. As such, keeping things short and concise is the key to getting a hold of the potential customer’s attention. It also helps send the overall message and prevent any confusions or misunderstandings. Know exactly what you’re trying to say and make it as easy to read as possible; keep in mind that customers could easily click out of their inbox and proceed to go about their regular business. 

How Startups Should Implement Data-Driven SMS Marketing
  1. Remember that it’s a two-way channel.

Texts don’t just go from the company to the customer—it could easily flip the other way. It is something that can easily be forgotten when it comes to strategizing SMS marketing, but it can be quite useful. Messages don’t have to necessarily be restricted to giving updates about new products or talking about brand new store locations. You could actually utilize links and direct customers to your brand’s website, making everything as easily accessible as possible. There’s also the option of linking relevant contact email addresses in case the text receiver has any pressing questions or inquiries. You might also want to give customers the option to stop receiving SMS updates if you feel it’s necessary. But as long as you remember that this tool can become interactive, strategizing for SMS won’t be too much of a handful. 

  1. Make it exclusive.

If you’re planning to offer any promos or discounts through messages as incentives, be sure that these are exclusive. This would encourage non-SMS subscribers to ask to be updated through text. Otherwise, there wouldn’t be much of a point in giving out promos through text if everyone else has access. There’s a reason why they are incentives, after all. Of course, you should advertise these exclusive SMS promos through other channels so as to get the word out and let people know that your startup is in fact engaging through SMS marketing. You could highlight the exclusivity of those included in the SMS list in order to make it appear more appealing. And in coming up with these exclusive promos, try to make them worth it to encourage more customers to want to be a part of the text thread. 

The Power of SMS marketing

Startups should ultimately not shy away or be afraid of trying out SMS marketing. With the ever-growing competition in the startups space, using any form of help is bound to give you an advantage of sorts. And SMS marketing in particular is a helpful tool that could potentially aid in creating personal relationships with consumers, as it is a regular communication channel. As long as you’re able to utilize it in such a way that it remains meaningful and relevant to your valued customers, you could get a better position in the market and the consumer’s minds. After all, it has been widely acknowledged that the phone is a powerful device—why not make the most of it?

5 Ways Research Can Make Your SMS Marketing Effective


Marketers are constantly on the lookout for new ways to enhance mobile engagement with customers. Maintaining a happy and satisfied customer base is something that every brand and business strives for. Due to text messaging’s simplicity, it has established itself as a distinct channel for business-to-consumer engagement. It enables marketers to engage target customers on their mobile devices in a number of ways.

Effective SMS marketing creates unique and better customer experiences, which can lead to increased brand loyalty. It’s a low-cost, high-impact form of marketing that’s simple, interactive, and engaging. It allows consumers to opt-in and out easily, increasing customer satisfaction with an exit route if they no longer wish to receive messages.

Research Can Make Your SMS Marketing Effective

Businesses want to build customer loyalty, but without proper research to support your marketing strategy, you may find more customers opting out or unsubscribing from your messages. Perhaps your customers are receiving an excessive number of text messages from one or more brands, or they are dissatisfied with the content they receive. As with other forms of content marketing, you must keep your readers engaged with the content they have subscribed to receive.

Market research can help you understand how to connect with your target customers, keep your subscribers from opting out, and increase sales. Conducting research is critical for staying current with market trends and retaining a competitive edge.

Here are a few ways that research can help improve your SMS marketing strategy and grow your business.

1. Understand Your Customers Better

Market research can provide you with an accurate picture of your business, market, and competitors. It can reveal how potential and existing customers view your brand and products, as well as whether you are meeting their needs or not. It can offer insights on brand awareness and perceived quality—how familiar customers are with your brand and how they rate your product’s quality. Additionally, you can uncover how your company is perceived in comparison to your competitors and evaluate how your competitors attract customers.

With an onslaught of marketing messages flooding consumers’ inboxes, marketers must focus on SMS marketing strategies. One way is to run photo campaigns that not only encourage engagement but also provide an opportunity to gain a better understanding of customers. Businesses can invite customers to send a picture of them wearing or using a product they recently bought. This gives the brand a chance to learn more about how its customers use the products, identify consumer preferences, and anticipate purchasing patterns.

2. Increase Brand Awareness

You can use market research to improve your branding by exploring the following areas:

  • Brand Awareness: How well do customers know your brand, products, or services?
  • Brand Recognition: Can customers recognize your brand based on visual cues like the logo and colors?
  • Brand Recall: How likely are buyers to remember your brand, products, or services?
  • Competitive Comparisons: How do customers see your business in comparison to the competition?

Typically, brand research is conducted by interviewing customers or conducting focus groups. The results can help you define brand positioning, build a strong brand image, and develop key messages.

With proper research, you can increase brand awareness through SMS marketing by delivering valuable content in your texts to attract new and existing clients to take the next step.

3. Develop Effective Marketing Strategies

Data from market research will help you in making more informed decisions on various matters, including marketing platforms, distribution channels, pricing, and opportunities to introduce a new product or service. These findings can help you determine if your marketing efforts are reaching the right people. The data can also aid you in developing effective SMS marketing messages that provide value to your customers.

While texting sometimes gets a bad rap, ensuring you have something valuable to offer can get your target customers to view your messages favorably.  You might, for example, show your customers you genuinely care by sending them a personalized anniversary text message to commemorate a life milestone. You can send an exclusive or limited-time offer or information about new items or services, particularly if you’re giving the people on your SMS list first dibs.

5 Ways Research Can Make Your Text messaging campaigns Effective

4. Measure the Effectiveness of Your Marketing

Many businesses wish to do a better job of marketing their products and increasing sales. Market research can help you by giving data on the performance of your marketing campaigns. Customers can provide feedback on the look and feel of your marketing messaging. Additionally, you may evaluate customer awareness and response to specific campaign efforts.

After sending SMS marketing messages, you can track the results of your campaigns in real-time and see how much they’re increasing your bottom line. This covers attributed campaign sales, open rates, and cost per message, among other things. You can use this data to gain a better understanding of your customers and design more targeted campaigns.

5. Grow Your Business

Market research is critical to a company’s long-term success and profitability. It’s the best tool you’ll ever have for any form of market opportunity, product development, launch, or business expansion. It can assist you in determining whether the market is ready for your new products or services. You can also do market research to stay on top of trends, find potential expansion areas, and create effective SMS campaigns.

In addition to promoting new products or services, you can use your SMS strategy to generate more sales by sending irresistible offers to subscribers. You can also build rapport with your target audience by sending personalized messages.

Collecting feedback from existing clients is another wonderful method that lets you obtain more value from your SMS marketing campaign. Include a link to a mobile-optimized feedback form where consumers can instantly share their experience. Finally, you may use SMS to inform customers about upcoming events and product launches hosted by your company.

Conclusion

Market research can help businesses of all shapes, sizes, scopes, and industries. It can assist you in learning more about new and existing customers, identifying issues and resolving problems, and exploring new business opportunities. Effective research helps you anticipate the changing nature of the market and design SMS marketing strategies that succeed and enable business growth.

Zipwhip Shutting Down: How and Where to Move Your Business Texts


If you are a Zipwhip customer, you probably know that the company is shutting down its text messaging software soon. The deal was struck on July 14th, 2021 and left users wondering what is going to happen and where does that leave you when it comes to sending business texts? You’ll need to find another reliable provider as well as export your data to a new platform. Let’s look at what’s happening with Zipwhip and what steps you should take so your text message marketing campaigns can continue without interruption. 

📑 Table of Contents

What’s Going On With Zipwhip?
What is the Immediate Action I Need to Take to Avoid SMS Service Interruption?
Where Should I Go When Zipwhip Shuts Down?
Why ProTexting is the Best Zipwhip Alternative
How to Switch to ProTexting
How to transfer my Zipwhip 10DLC to ProTexting?
How to Export Your Zipwhip Data
Find a Zipwhip Alternative as Soon as Possible


What’s Going On With Zipwhip?

Zipwhip, a mobile messaging service with around 30,000 customers, was recently acquired by Twilio. As a result, the software powering ZipWhip’s messaging service will be discontinued. This isn’t good news for customers who have been using this software.

As of this writing, Zipwhip has not announced an exact date for the shutdown. This places customers in a difficult position. On the positive side, they aren’t shutting everything down at once. They’re doing it in phases and services won’t be discontinued until the third and final phase. If you rely on SMS messaging for your marketing, you want to be prepared. It’s, therefore, a good idea to start shopping for an alternative now.

What is the Immediate Action I Need to Take to Avoid SMS Service Interruption?

We would advise Zipwhip clients to start exploring the alternative platforms in the SMS Marketing Space prior to Zipwhip shutting down. The Zipwhip shutdown has been announced to be completed in stages. Once the final stage is complete you simply would not be able to use their platform anymore.

Where Should I Go When Zipwhip Shuts Down?

You may want to make the switch before Zipwhip finalizes its shutdown to make sure you can continue your campaigns without interruption. When you look for an alternative, you want to make sure you choose a company that’s reliable and that can meet your text message marketing needs. Factors to look for include:

  • Experience in the industry.
  • Great customer service.
  • Flexible plans to fit your budget.
  • A variety of apps and features to run effective campaigns.

If you were a Zipwhip customer, you may have loved their service or had certain complaints. Either way, you’ll need to find a viable alternative soon. There’s one service that meets all of the above criteria and that can serve all of your mobile messaging needs.

Transfer from Zipwhip to ProTexting sms marketing business

Why ProTexting is the Best Zipwhip Alternative

If you’re looking for a reliable, experienced and flexible provider of SMS messaging services, and one that will be around for a long time, you should seriously look at ProTexting. Here are some reasons to consider this alternative.

  • We offer a variety of plans to suit businesses of all sizes, starting at $49/month. All plans include a FREE dedicated 800 text number, unlimited signups, unlimited incoming messages, the freedom to choose new keywords anytime, secure data with daily backups, email & phone support. No contracts or setup fees.
  • Lots of apps and integrations to help you set up customized campaigns. Our platform offers text-to-join with mobile keywords, double opt-ins, drip campaigns, virtual business cards, web signup tools, SMS autoresponders, message forwarding, integration with Amazon Sellers, MailChimp, Shopify, and much more.
  • Our platform can accommodate the smallest or largest accounts. We’re equipped to handle large throughputs such as hundreds of text messages per second. This lets you send out even the largest campaigns quickly.
  • We automatically insert compliance language and remove anyone who unsubscribes from your list, so you don’t have to do all that manually and to ensure that your messaging is compliant. You obviously don’t want to lose recipients, but it’s important to promptly remove anyone who requests it.
  • You can send messages on a recurring schedule. If you send the same messages periodically (such as a restaurant or club announcing a weekly happy hour), set it up and it will be automatically sent. Change it whenever you want. 

How to Switch to ProTexting

The above are some good reasons to consider ProTexting as a Zipwhip alternative. You can follow the recommended steps for migrating your data. You can create your ProTexting account and start running your campaigns by following these steps:

  • Call us and speak to one of our managers, all of whom have at least 15 years of experience in the industry.
  • A short but focused Q & A session will give our team the information we need to provide you with a service that’s comparable -and even better- than what you’re accustomed to with Zipwhip.
  • Take a demo of the platform so you get familiar with the features and learn what you need.
  • Our team can answer any questions and help you determine the plan that works best for you. Once you decide, we send you a link so you can sign up. ProTexting offers many customized plans and you can always make changes based on your needs.
  • Once you’re signed up, the ProTexting team sets everything up for you. You’ll be guided and trained on the platform as you learn to create your own campaigns.

How to transfer my Zipwhip 10DLC to ProTexting?

Zipwhip clients must be aware that the transfer of their 10DLC will not happen automatically. It is possible that all 10DLCs can be ported to ProTexting and our team will collect the necessary data and resubmit your 10DLCs with the mobile carriers. One more item to keep in mind is that if you do not want to transfer your Zipwhip 10DLC, ProTexting offers Text-Enabled Toll-Free Numbers for free to our clients. We can certainly extend the same deal to any new subscribers coming over from Zipwhip. 

10DLC Numbers and short codes Zipwhip to ProTexting texting

How to Export Your Zipwhip Data

It would be nice if you could simply export your Zipwhip files in a few easy clicks. Unfortunately, it’s not that simple. Their platform isn’t exactly set up to easily export your data. You can export your analytics reports but not contact or user lists. It can certainly be done but it will take a little effort.

You can try contacting Zipwhip support and requesting that they export your data. In their TOS, they say that they “may” export messages, based on their “sole discretion.” Their policy, then, is that they aren’t obligated to perform this service. However, you have nothing to lose by asking.

If Zipwhip doesn’t export your data, your other alternative is to do it manually. Go to your Zipwhip dashboard and view your contact list. From there, you can either manually cut and paste or use a web scraping tool. If you need to find a reliable one, here is a current list of web scraping tools.

Find a Zipwhip Alternative as Soon as Possible

It’s always inconvenient when a service you’ve been counting on folds and you have to make changes. It’s especially complicated when you have a contact list and want to continue with your existing marketing campaigns. However, this also gives you the chance to explore alternatives and perhaps find a solution that’s even better. Until Zipwhip announces its official shutdown dates, you can still use it. However, it would be prudent to find a replacement and transfer your data soon. This way, you can continue your text message campaigns seamlessly.

Start today and sign up for ProTexting

schedule a FREE demo to learn more on how to properly setup your SMS Marketing Campaigns 🚀