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How to connect your ProTexting account with Zapier

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First thing you need to do is create a free Zappier account at, activate your ProTexting free Zapier app, and follow this link to join:

How to create a Zap with ProTexting?


  • New inbound message (SMS or MMS): triggers when you have new inbound SMS or MMS in ProTexting.

Trigger Fields:

ID => Message ID

Mobile Phone => Phone number, including country code

Country Code => Country code only

Local Number => Local number, without country code

Message => Message content SMS or MMS

Type ID => SMS/MMS, SMS=1, MMS=2

Type Description => SMS or MMS

Resource_Link => If message is MMS, file URL

Date => Time and date of message

* You can match or filter data based on all ProTexting fields to create Zapier actions.


  • Send notification message (SMS or MMS): sends SMS or MMS based on any Zapier trigger.
    • If MMS used: select “File” or “Direct Media Link” as the action template setting, either option is supported.
    • Long SMS supported too, will be sent as MMS (automatically converted by ProTexting).

Action Fields:

Mobile Phone: mobile_phone
Message: message
Link Resource: resource_link

  • Create or update contact: adds new contact in your ProTexting account.
    • Clients can import from multiple groups in Zapier’s source “When this happens …” trigger.
    • And import/sync in 1 ProTexting group only as “Do this …” action.

In our example, will show how to create a Zap with Twitter. Post a tweet for any incoming SMS in your ProTexting account.

Action Fields:

Select Group: group_id  (Dynamic Dropdown)
Mobile Phone: fnumber
First Name: ffirstname
Last Name: flastname
Email Address: femail

  1. Click on “MAKE A ZAP” to begin the process @

Make a zap

  1. Choose a trigger and action

Choose a trigger and action

  1. Select an account

Select an account

  1. Then, you will need to name the account. This is done in case you will be using multiple ProTexting accounts.

name the account

  1. On the pop-up prompt, you will need to authenticate your ProTexting account.

authenticate your ProTexting account

  1. Once logged in, you will be redirected back to Zapier, where you will see a success message and an option to continue.

redirected back to Zapier

  1. When both accounts are connected, you will see a confirmation screen:

confirmation screen

  1. You will need to map the fields so the data is entered correctly.

map the fields

  1. Once you’ve set up the zap, you will be able to test real time and get the action immediately.

test real time

  1. After you test, your Zap is ready and you can use it.

Name the ZAP

11. When you set up a ZAP for SMS notifications, you’ll need to check and make sure that the MOBILE NUMBERS are formatted correctly, following examples of accepted formats:

John 12123334444 OK
Maria 12123334444 OK
Paul (212) 333 4444 OK
Anna 454554 NOT OK
Heather 646-331-7372 NOT OK
Masha (646) 331-7372 NOT OK

[UPDATED 21 Dec 2022]  ProTexting will check and format all mobile numbers, even if you use special characters such as: () – .   This way the messaging processing and delivery will improve and result in less rejected messages.

You are done! Enjoy using your ProTexting account with Zapier!

Don’t forget that you can create a ZAP using hundreds of other services already connected with Zapier. View full list here and pick the services you utilize for your business, such as Twitter, Salesforce, Asana, Dropbox, MailChimp, Gmail, and many more…

ProTexting Zapier Integration If you run an Amazon Store, Zapier can be perfectly integrated into your Amazon Seller Messaging app to increase automation.  Another great Zapier integration flow would be with the ProTexting Google Messaging Appointment calendar.  Sync all of your Google Calendars and schedule appointments or reminders in just a few clicks.  Access all calendars on your mobile phone, and make appointment SMS reminders changes on the go.

Recently, ProTexting added SMS integrations for HubSpot and Intercom. It is a great way to add those services to your automation.  HubSpot, you can send SMS for any workflow.  Intercom, all incoming text messages will be forwarded to your Intercom dashboard.

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Kalin Kassabov

Kalin Kassabov

Kalin Kassabov is the ProTexting co-Founder and CEO. Kalin shares insights, tips, and case studies to help businesses and marketers effectively leverage SMS and MMS to reach and engage their target audience and drive results. ProTexting offers professional SMS and MMS Marketing Services for over 16 years.